The RxRelief grant through the Virginia Health Care Foundation supports our medications access coordinator (MACs) positions, Yolymar Maisonet and Bridgett Holloway. Jamesha Pettis, our medications program manager, supervises the MACs.
The RxRelief grant also includes The Pharmacy Connection, which is a web-based tool that helps connect eligible patients with free brand name medications. The MACs work both directly with patients and behind the scenes, assisting patients with obtaining medications and supplies. They also refer to patients to a social worker if they meet the Medicaid eligibility criteria and have not yet applied for Medicaid.
The MACs communicate with patients when their medications are available for pick-up and conduct follow-up with patients who have not picked up their medications within 13 days of the first phone call. Due to COVID-19, the MACs are now also processing requests for delivery of medications through RxPartnership and assisting with front desk check-ins when needed.
We are so grateful to the Virginia Health Care Foundation, which has supported our pharmacy program through RxRelief for more than 10 years! We couldn’t do what we do without the support of great community partners.