Click for an Important Message from CrossOver about COVID-19

The health and safety of CrossOver patients, volunteers, employees, and community remain a top priority, especially in light of COVID-19. CrossOver is proud to serve on the front lines, caring for our patients and community in this unprecedented time.

New! COVID-19 Community Testing at CrossOver

  • CrossOver is providing on-site testing for COVID-19 to the community. You do not have to be a current patient or present with symptoms to be tested. No walk-ins. To be tested, you must schedule an appointment by calling 804-655-2794, option 6.

What We’re Doing to Prevent Exposure

  • Mike Murchie, medical director, Dr. Vivian Bruzzese, infectious disease physician, and Julie Bilodeau, CEO, continue to monitor the spread and management of COVID-19 and the impact it may have on our services to the community. We are in communication with the local health departments and receiving updates from the CDC and VDH.
  • As of the time of this writing, the team has made the following recommendations to protect patients, volunteers, and employees from possible infection, so those patients who depend on CrossOver as their health home can still receive services.

Information for CrossOver Patients

  • Most of our appointments are being held by phone or video to prevent the spread of COVID-19.
  • If you have symptoms of COVID-19 including fever, cough, shortness of breath, or fatigue, please call 804-655-2794, select your language, and choose option 6 to speak with a nurse. Our staff can advise you by phone about how to treat the virus at home and when to seek emergency care if needed. If this is an emergency, call 911 immediately.
  • Everyone can help slow the spread of the virus. Wear a mask in public or when gathering with anyone outside of your household. Wash your hands often, especially before eating, after using the restroom, and when returning home. Stay home as much as possible. When in public, stay six feet or more from other people. Do not gather in groups. These practices will help keep you and others safe.
  • People wishing to become new patients should click here.

Employee and Volunteer Information

  • Volunteers and employees who do not feel well should stay home. We urge all volunteers—especially those who are 65 and older or have medical conditions that may increase their risk—to seek the advice of their own healthcare clinicians about when it is advisable to return to the clinic. 

How to Help

  • CrossOver needs the support of our community now more than ever. We rely on you to make our work possible. Our patients are among those most vulnerable to COVID-19, its complications, and its effects on our economy. Please donate now to help us provide care for those in need now and in the future.


CrossOver will continue to monitor this situation as it evolves and update our protocols and processes accordingly. We are committed to providing care for our patients in this critical time. Should you have any questions, please reach out to Julie Bilodeau, CEO, at

Haga clic para obtener un mensaje importante de CrossOver sobre COVID-19

La salud y la seguridad de los pacientes, voluntarios, empleados y la comunidad de CrossOver siguen siendo una prioridad, especialmente en vista del COVID-19. CrossOver se enorgullece de servir a la vanguardia, cuidando a nuestros pacientes y a la comunidad en este momento sin precedentes.

¡Nuevo! Pruebas de COVID-19 para la comunidad en CrossOver

  • La prueba COVID-19 ya está disponible en CrossOver. No tiene que ser un paciente actual de CrossOver o tener síntomas. No ofrecemos pruebas sin cita programada. Programe una cita llamando al 804-655-2794, opción 6.

Lo que estamos haciendo para prevenir la exposición del virus

  • Mike Murchie, director médico, Dr. Vivian Bruzzese, médico de enfermedades infecciosas, y Julie Bilodeau, directora ejecutiva, continúan monitoreando la propagación y el manejo de COVID-19 y el impacto que pueda tener en nuestros servicios a la comunidad. Estamos comunicados con los departamentos de salud locales y recibimos actualizaciones de los CDC y VDH.
  • En este momento, el equipo ha hecho las siguientes recomendaciones para proteger a los pacientes, voluntarios y empleados de una posible infección, de tal manera que aquellos pacientes que dependen de CrossOver como su hogar de salud aún puedan recibir servicios.

Información para los Pacientes de CrossOver

  • La mayoría de nuestras citas se realizan por teléfono o video para evitar la propagación del COVID-19.
  • Si tiene síntomas del COVID-19, tales como fiebre, tos, falta de aliento o fatiga, llame y hable con una enfermera. Nuestro personal puede asesorarlo por teléfono sobre cómo manejar el virus en el hogar y cuándo buscar atención de emergencia si es necesario. Si se trata de una emergencia, llame al 911 de inmediato.
  • Todos pueden ayudar a retrasar la propagación del virus. Para proteger a los demás, siempre use una máscara en público. Lávese las manos con frecuencia, especialmente antes de comer, después de ir al baño y al regresar a casa. Quédese en casa tanto como sea posible. Cuando esté en público, manténgase a seis pies o más de distancia de otras personas. No se reúnan en grupos. Estas prácticas ayudarán a mantenerlo a usted y a otros a salvo.
  • Si usted está interesado en hacerse nuevo paciente, por favor visite esta página.

Información para Empleado y Voluntario

  • Los voluntarios y los empleados que no se sienten bien deben quedarse en casa. Urgimos que los voluntarios pidan el consejo a sus propios médicos sobre cuando deben regresar a la clínica – especialmente los que tienen 65 años o más o tienen enfermedades que podrían aumentar su riesgo.

Como Ayudar

  • CrossOver necesita el apoyo de nuestra comunidad ahora más que nunca. Confiamos en usted para poder llevar nuestro trabajo a cabo. En nuestra economía, nuestros pacientes se encuentran entre los más vulnerables al COVID-19, a sus complicaciones y a sus efectos. Haga una donación ahora para ayudarnos a brindar atención a los necesitados ahora y en el futuro.


CrossOver continuará monitoreando esta situación a medida que evoluciona y consecuentemente actualizará sus protocolos y procesos. Estamos dedicados a brindar atención a nuestros pacientes en este momento crítico. Si tiene alguna pregunta, comuníquese con Julie Bilodeau, CEO, a

COVID-19 Testing Now Available

You do not have to be a current CrossOver patient or have symptoms. Schedule an appointment by calling 804-655-2794, option 6.


Founded in 1983, CrossOver Healthcare Ministry provides high quality healthcare services to more than 6,500 individuals each year at its two locations.  Read more »

News from CrossOver

Celebrating our pharmacy team for National Pharmacist Day

In March of last year, when our staff members were calling patients who were most at risk for COVID-19 complications, one patient in particular was enormously relieved to hear from us. "I assumed you were closed," she said. "I had no idea where I was going to get my...

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Happy New Year! A letter from our CEO

Dear friends, Happy New Year! Along with the rest of the world, we at CrossOver aren’t sorry to say goodbye to 2020. Even though 2021 won’t be easy, we’re eager for the fresh start the new year provides. In the near future, we are looking forward to offering our staff...

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Miracles in unexpected places: a letter from our CEO

 Dear friend, The Christmas story is so familiar that it can be easy to forget how startling it is: A baby in a barn. Angels announcing world-changing news to night laborers. Foreign star-gazers seeing the truth while the locals sleep. The story brims with miracles in...

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Mailing Address:
8600 Quioccasin Rd, Suite 101, Richmond, VA 23229 • 804-655-2794 •

Henrico Clinic:
8600 Quioccasin Rd, Suite 105, Richmond, VA 23229 • 804-655-2794

Richmond Clinic:
108 Cowardin Ave, Richmond, VA 23224 • 804-655-2794