OUR IMPACTS
We’re humbled to serve our uninsured and medically underserved neighbors with high-quality, compassionate healthcare.
We’re proud of the meaningful impacts we deliver every day.
unique clients served
Primary Care Visits
Prescriptions Provided
OB Visits
Babies Born
COVID-19 tests administered
COVID-19 vaccine doses administered
HIV Visits
Mental Health Visits
Social Work Visits
Specialty Care Visits
Dental Visits
Eye Care Visits
OUR OUTCOMES
- Our hospital discharge program sees only about 2% of patients readmitted to the hospital within 90 days.
- 89% of our HIV patients reached viral load suppression (under 200 copies), a percent away from Virginia’s goal. Viral load suppression makes the patient healthier and renders the virus untransmittable.
- Our diabetic patients’ blood sugar test results outperform Medicaid benchmarks.
- We administered 2,592 COVID-19 vaccine doses to 1,900 unique patients.
- Our hospital discharge program sees only about 2% of patients readmitted to the hospital within 90 days.
- 89% of our HIV patients reached viral load suppression (under 200 copies), a percent away from Virginia’s goal. Viral load suppression makes the patient healthier and renders the virus untransmittable.
- Our diabetic patients’ blood sugar test results outperform Medicaid benchmarks.
- We administered 2,592 COVID-19 vaccine doses to 1,900 unique patients.
All above data on this page is from fiscal year 2022. View FY22 Annual Report here.
OUR PATIENTS AND THEIR FEEDBACK
- Our patients come from 107 countries and speak over 40 languages.
- Approximately one quarter of our patients identify English as their first language. We are proud to serve patients from all over the world who are now Virginia residents.
- 93% of our patients think their providers always or usually listen carefully to them.
- 90% of our patients rate their providers as an 8, 9 or 10 on a 0-10 scale.
CrossOver is the only charitable clinic in The greater Richmond area to offer:
- Onsite vision services
- Onsite licensed pharmacy
- Obstetrics care
- A dedicated comprehensive pediatrics program to uninsured children and children with Medicaid.
Learn more about our programs and services here.
OUR STORIES
CrossOver is a health home to patients, volunteers, and staff
CrossOver offers compassionate care in a patient-centered health home. In fiscal year 2019, CrossOver provided services to more than 6,500 people. Read below to learn more about our programs.
Patients

Myra Clements, RPH
VOLUNTEER STORY
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Myra Clements, RPH
VOLUNTEER STORY
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Myra Clements, RPH
VOLUNTEER STORY
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Volunteers

Myra Clements, RPH
VOLUNTEER STORY
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Myra Clements, RPH
VOLUNTEER STORY
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Myra Clements, RPH
VOLUNTEER STORY
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Staff

Myra Clements, RPH
VOLUNTEER STORY
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Myra Clements, RPH
VOLUNTEER STORY
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Myra Clements, RPH
VOLUNTEER STORY
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