Thanks for trusting CrossOver with your health needs. The patient intake process can be difficult, but we’re here to help every step of the way. We would love to take every patient in need, but our capacity is limited. Please follow the steps below to begin the process.
Before your first medical appointment at CrossOver, you must complete eligibility forms and a financial screening. To qualify as a new non-Medicaid patient at CrossOver, patients must be at or below 200% of the federal poverty level and have no form of insurance. If you have Medicaid or may be eligible for Medicaid, please click here.
To qualify to be a non-Medicaid patient at Crossover, your income must be at or below the following levels:
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Are you pregnant? HIV positive? Been in the emergency room or hospital within the last 30 days? Or is the new patient a child? If YES, please call 804-655-2794 to inquire about becoming a new patient. You may not have to go through the full intake process. If you have Medicaid, please visit this page.
If you are interested in becoming a new patient at the Henrico Clinic (8600 Quioccasin Rd.), please call 804-655-2794 on the second or fourth Friday of every month at 2 p.m. At that time, we will take as many new patients as we can. If you receive a new patient spot, we will give you a date and time within two weeks to drop off your documents for financial screening (see step three, below).
To become a new patient at the Richmond Clinic (108 Cowardin Ave.), please come to the clinic on any Monday, Tuesday, Wednesday, or Thursday, between 9 a.m. and 3 p.m. Please bring your financial screening documents with you at that time (see step three, below).
If this is a medical emergency, call 911 immediately.
108 Cowardin Ave, Richmond, VA 23224
8600 Quioccasin Rd, Suite 105, Richmond, VA 23229
8600 Quioccasin Rd, Suite 101, Richmond, VA 23229
Contact Us: 804-655-2794 • fax 804-422-2604• firstname.lastname@example.org