Electronic Health Records: eClinicalWorks Training Materials


You’ve reached the Electronic Health Records (EHR) training page. On this page you will find useful videos and guides on how to use the EHR (eClinicalWorks) at CrossOver Healthcare Ministry.

These videos are intended to be an overview of how to use our EHR system. If you are a prospective volunteer, please visit our “Become a Volunteer page.”


ECW Web Version Training Videos: Clinicians, Scribes, and Medical Residents

To access ECW Web Version, click here. For the best quality, set your resolution to 1600×900. To do this, go to Start in the bottom left corner of your screen, click Settings, click System, then scroll down to Display Resolution

1 – Template Setup (7 mins)

This video reviews adding the templates you will need to use to your progress notes.

2 – Schedule, Histories, Examination (28 mins)

This video reviews how to view your schedule for the day, how to load a chart, and how to document: HPI, social history, family history, allergies, medication review, vitals, and physical exam. 

3 – Assessment (11 mins)

This video reviews how to place ICD-10 codes and your assessment.

4 – Ordering labs, imaging, and referrals (17 mins)

This video reviews ordering labs, DI (Diagnostic Imaging), and referrals. 

5 – Ordering medications (20 mins)

This video reviews how to document and order medications. 

6 – Checkout Process (11 mins)

This video reviews the checkout process and completing your notes.


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We have two Richmond locations.

If this is a medical emergency, please call 911 immediately.

Mailing Address:
8600 Quioccasin Rd, Suite 101, Richmond, VA 23229 • 804-655-2794 • info@crossoverministry.org

Henrico Clinic:
8600 Quioccasin Rd, Suite 105, Richmond, VA 23229 • 804-655-2794

Richmond Clinic:
108 Cowardin Ave, Richmond, VA 23224 • 804-655-2794