COVID-19 Updates

The health and safety of CrossOver patients, volunteers, employees, and community remain a top priority, especially in light of COVID-19. CrossOver is proud to serve on the front lines, caring for our patients and community in this unprecedented time.

COVID-19 Vaccine

Current CrossOver patients who wish to receive a COVID-19 vaccine, please call 804-655-2794, option 6. Thank you, as always, for entrusting us with your care.

COVID-19 Community Testing at CrossOver

CrossOver is providing on-site testing for COVID-19 to the community. You do not have to be a current patient or present with symptoms to be tested. No walk-ins. To be tested, you must schedule an appointment by calling 804-655-2794, option 6.

What We’re Doing to Prevent Exposure

Mike Murchie, medical director, Dr. Vivian Bruzzese, infectious disease physician, and Julie Bilodeau, CEO, continue to monitor the spread and management of COVID-19 and the impact it may have on our services to the community. We are in communication with the local health departments and receiving updates from the CDC and VDH.

Information for CrossOver Patients

  • If you have symptoms of COVID-19 including fever, cough, shortness of breath, or fatigue, please call 804-655-2794, select your language, and choose option 6 to speak with a nurse. Our staff can advise you by phone about how to treat the virus at home and when to seek emergency care if needed. If this is an emergency, call 911 immediately.
  • Everyone can help slow the spread of the virus. Wear a mask in public or when gathering with anyone outside of your household. Wash your hands often, especially before eating, after using the restroom, and when returning home. Avoid crowded areas and indoor spaces with unmasked people. When in public, stay six feet or more from other people. These practices will help keep you and others safe.
  • People wishing to become new patients should click here.

Employee and Volunteer Information

  • Volunteers and employees who do not feel well should stay home. We urge all volunteers—especially those who are 65 and older or have medical conditions that may increase their risk—to seek the advice of their own healthcare clinicians about when it is advisable to return to the clinic. 

How to Help

  • CrossOver needs the support of our community now more than ever. We rely on you to make our work possible. Our patients are among those most vulnerable to COVID-19, its complications, and its effects on our economy. Please donate now to help us provide care for those in need now and in the future.


CrossOver will continue to monitor this situation as it evolves and update our protocols and processes accordingly. We are committed to providing care for our patients in this critical time. Should you have any questions, please reach out to Julie Bilodeau, CEO, at


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Mailing Address:
8600 Quioccasin Rd, Suite 101, Richmond, VA 23229 • 804-655-2794 •

Henrico Clinic:
8600 Quioccasin Rd, Suite 105, Richmond, VA 23229 • 804-655-2794

Richmond Clinic:
108 Cowardin Ave, Richmond, VA 23224 • 804-655-2794